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Chief Executive Officer Update




Trevor Patti, Chief Executive Officer

The last few months have flown by yet again. St Paul’s as an organisation has been focused heavily on a number of topics over the last few months. We have been preparing for what is a very deadly flu season. There has been plenty of media coverage about how bad Influenza has been very early in the flu season.  We have been fortunate that no cases have hit our organisation thus far.

We have also been placing a strong focus on Staff health and wellbeing and are currently working on implementing a dementia friendly community initiative in conjunction with our local MP and the Hahndorf Business and
Tourism Group to make a safe community for people living with dementia and allow them more independence.

Watch this space there is a lot going on. Hope all of you and your families are well.

October and November have been periods of significant change within St Paul’s and certainly a very busy month for the Aged Care Sector.

Below is a communication, issued on November 4th, from the Chair of the St Paul’s Board to Residents, families and friends of St Paul’s.                                

 Organizational Announcement.

 The Board of Directors has the responsibility to ensure that all operational and governance aspects of St Paul’s are functioning at a high level, delivering the right outcomes for our residents, families, the community and our staff.

 In recognizing the changing requirements and expectations of the Aged Care and Retirement Living sectors now and into the future, a comprehensive and thorough review of the organizational structure of St Paul’s Lutheran Homes has been undertaken by the Board of Directors.

 After thorough consideration I am pleased to announce the following changes to the Organizational structure of St Paul’s which became effective on the 31st of October 2019.

  •  Mel Pagliarulo has stepped down as Chief Executive Officer and Board Director and will move into the newly created and important role of Manager Residential Aged Care.
  • Trevor Patti will move into the role of Chief Executive Office and continue as an Executive Board Director.
  • Sophie Bretag, People and Culture Manager will expand her responsibilities, taking ownership of Hospitality Services
  • The duties of the Clinical Services Manager will be absorbed into the role of Manager Residential Aged Care.

The Board believes that these changes will position St Paul’s well to meet the challenges of the future and strengthen our ability to consistently deliver on our mission: “To improve the health and wellbeing of our older community through care, services and accommodation”.

 Your sincerely,

 Michael Gladigau            

Board Chairperson                           

I am honored to be entrusted with the role of Chief Executive Officer for St Paul’s and to be working side by side with a very talented and dedicated Senior Management and Operational Management Team.



Our Mission is to improve the health and wellbeing of our older community through quality care, services and accommodation.

The Countdown to Christmas is well and truly underway. This week, we commenced our Aged Care Resident Family and Friends Christmas lunches. St Paul’s Retirement Living Residents also enjoyed a Christmas lunch with the highest attendance we have seen in many years. We have been delighted to welcome and host many family and friends at St Paul’s to enjoy some Christmas spirit over a meal and a dash of wine.

We also enjoyed a Staff and Family Christmas Fun Day on the 1st of December. It was a great day particularly enjoyed by the many children who were there to take part in face painting, balloon art, the bouncy castle and of course plenty of Christmas treats. The highlight of course, was the arrival of Father Christmas (who may have been one of our delightful residents in Christmas disguise !!). To ‘round out’ the Christmas events, it was our pleasure to recently host a Christmas lunch for the fantastic group of volunteers who dedicate their time and effort to St Paul’s and our residents.

As we now get closer to Christmas, we will also see a few more events happening including visits from local Hills Schools performing Christmas carols… all in all, a busy Christmas month for St Paul’s.

On behalf of all staff and volunteers at St Paul’s, I wish all our residents, their families and friends, a wonderful and safe Christmas period.

Kind Regards and Merry Christmas,


 Our Mission is to improve the health and wellbeing of our older community through quality care, services and accommodation.



Welcome to 2020 with St Paul’s Lutheran Homes Hahndorf.

The St Paul’s community if off to busy and productive start to 2020, with many exciting activities and projects in the planning and/or delivery stage.

One of most significant projects underway has been the procurement process of a ‘best in class’ Call Bell / Nurse Call System which will replace an older system that has served us well for many years. The new system will greatly enhance our ability to respond to our residents when they require assistance and will strengthen our security and resident safety. The new system is expected to ‘go live’ during the second quarter of the calendar year.

Recently I launched the St Paul’s ‘‘Resident Representative” communication group. This will allow   St Paul’s to communicate directly with the family member, relative or friend, nominated by our residents, thus keeping them informed on important matters.

I am delighted to welcome some new staff to the St Paul’s team including Registered Nurses, Enrolled Nurses and Personal Carers. At the same time, we have celebrated 3 staff members reaching their 10 Years of Service milestone, which is a great achievement.

There continues to be a great deal of media coverage about the Aged Care Sector including the Royal Commission and more recently the financial viability and sustainability of the sector and providers. In a recent communication I sent to residents, staff and resident representatives, I highlighted the fact that financial pressure is a factor all Aged Care providers are grappling with and St Paul’s is not immune from that. Having said that, St Paul’s has been and remains in a sound and viable financial position largely due to the ongoing effort of our Management Team supported by our Board of Directors and the robust processes and governance we have in place. Our future is a bright and positive one and as a proud not-for-profit organisation, we remain focused on our residents and delivering to our Mission and Purpose which is to ‘improve the health and wellbeing of our older community through quality care, services and accommodation”




Trevor Patti

Chief Executive Officer